How to suck at customer service

A real life example.

The scene: PetSmart while buying crickets.

Me (to the cashier): Do guys sell dog shampoo that helps with dander- the kind for people who have allergies?

Cashier: Um :::points::: our dog shampoos are over there. Did you look over there?

Me: Yes, I didn’t see anything but I’m not really sure what I’m looking for. A friend told me  about it.

Cashier: Oh, well :::points::: all our shampoo is over there…so…

Me: I’ll just take the crickets, thanks.



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